-The Trial period is over.How do I uninstall everything ?
It seems that some installs of windows tries to use our software with programs
that have nothing to do with video editing. Therefore you can get very annoying pop ups
after the Trial period is expired. As soon as we noticed this, we changed the
registration check. So the new versions of our software do not have this annoying pop ups
after the Trial period (you if you install a new version, the pop ups are gone).
Sorry for the inconvenience.
If you want to un-install the software, please use the add / remove programs function
of Windows if you used the installer. If you did install the software by hand, please
delete the files that were copied. Please do not forget to remove the AVIwrapper codecs,
with the add / remove programs function of Windows. (it is listed by : Video server Wrapper
codec (remove only) )
This method is intensely tested, however if this does not work for some reason on your
machine, I recommend to install the AVIWrapper codec again, and try to un-install it. If
that also fails, please delete the AVIwrap.dll from the system32 directory.
-I am not able to read the wrapper AVI files ?
Please check if the wrapper codecs (client for the server)
and work correctly.
-I will get strange error when creating or opening
the wrapper AVI files ?
"Cant open because an other process is already
"Can not open AVIfile for writing. Already in
"Error writing to AVI"
If the proxy server of VirtualDub is enabled, the AVI
routines from Windows will not work correctly as
described in the readme of VirtualDub. As a result the
plugin is not able to create the AVI file correctly.
Please run the proxyoff.reg file from the VirtualDub
-VirtualDub does not recognize the bits per sample of the audio
Turn on "Full processing mode" in the audio menu.
It is possible to enable a bug workaround for this, but as CCE SP 2.62
crashes with this workaround it is not enabled by default. I will release this
kind of documentation on my site soon.
-I keep on getting CRC errors in Premiere ?
Please run the settings menu of the plugin ones. How,
read one on the guides.
-DVDx 1.6 will crash at 99%. ?
This happens if you try to export more frames than there actually are in the DVD-movie. So I recommend that you lower the number of frames, so that the final video will be 30sec shorter than the
DVD. (You only skip the "credits"). To date I have not able to
create a workaround for this. Hopefully the author of DVDx will fix this soon.
-Why can I not open the avs file in TMPGEnc ?
Disable the direct
show filters within TMPGenc and turn off the Virtualdub
proxy before serving
-Encoder/player will not read the AVISynth-script file
I noticed that many "new" programs do NOT use the Windows functions to read the AVI-files. If they
do NOT use those standard Windows functions the AVISynth-script files will not work. Known programs that do NOT use those routines are CCE SP v2.62, Windows Media Encoder vx.x Furthermore, I heard that there are problems with Windows Media
Player 7. Use the wrapper server mode instead.
-How do I install Avisynth ?
Please read the
introduction of Avisynth.
-Does Avisynth work with Windows 2000 ?
Yes, it is tested with Windows 98 SE, Windows NT an
-Does Avisynth and Windows 2000 work with
the Cinemacraft (CCE) SP encoder ?
Yes it works, but you need the run the \SUPPORT\APCOMPAT.exe
from the Windows 2000 CDROM with these settings
to start CCE. Also this program requires a lot
of RAM. On my machine it works with 128MB of RAM
but the official statement is that is needs 256MB.
-Is there a difference while using the plugin between
adobe Premiere and Flask ?
Yes, Flask does not support random access while
adobe Premiere does.
-Can you do a dual pass encoding with Flask as frame
Yes, for this you need a special Flask version. This
version can be found on the download page. It is tested
with TMPGEnc and Cinemacraft (select multipass encoding,
remember select 1 pass. It means that first pass a info
file is made , and in the second pass the encoding is
-How can I solve the lockups while encoding with
direct show/dvd2avi filter. (Or try to disable other
filters, of you still run into problems)
-Why appear some white frames in the Encoded MPEG's
with TMPGEnc12b ?
The read behavior of TMPGEnc12b is changed. Due the
sequential read of Flask some white frames are inserted.
In a future release this will be fixed. I you find this
annoying just create a project file, and encode in batch
-The sound of the encoded MPEG with TMPGEnc is corrupted,
what is wrong ?
The audio sample rate in the project file is different
with the one selected in Flask or Premiere. Select the
correct one in Flask (48000Hz or 44100Hz) or create
a new project file for TMPGEnc. In the project file
the sample rate is stored. If you then feed an other
sample rate to the encoder the audio is corrupt.
-Why can I not open the avs file in TMPGEnc ?
Select "all files" by type of file when opening the
avs file. Then the avs becomes visible and is ready